Venue Rules
Please read before you arrive. These rules help us protect the venue from heat, moisture and dyes - and keep everyone safe.
A few simple rules, for everyone's enjoyment
Arrival & set-up times
Please arrive no earlier than 10 minutes before your session start time.
If you'd like time to set up and decorate, we recommend booking your slot with that in mind and inviting guests to arrive 15-20 minutes after your start time.
Your booked session time covers everything: arrival and set-up (decorations, food, getting ready), time with your guests, and clean-up and departure.
We're unable to offer access before your start time, and the venue must be fully cleared by the end of your booking so we can prepare for the next guests.
Decorations
- βBanners are welcome, provided they are not placed on the floor.
- βBalloons are welcome, as long as they are not free-standing on the floor.
- βNothing may be attached to doors (these are designated fire exits).
- βNothing may be attached to the sauna (fire safety regulations).
Food & drink
- βDrinks in plastic cups/bottles or cans can be consumed around the pool.
- βNo food (cake, sweets, etc.) to be consumed inside the pool building.
- βNo drinks to be consumed whilst in the pool water.
- βNo popcorn.
Please don't bring
- βNo confetti, party poppers, or streamers.
- βNo piΓ±atas.
- βNo glass items in the pool area.
If you're celebrating - don't forget to bring
- βBirthday cake
- βCandles and lighter
- βCake knife
- βPaper plates and cutlery
- βBin bags for your rubbish
Music
If you'd like to play your own playlist (Spotify or YouTube Music), please email us a playlist link the day before your session so we can have it set up for you.
Thank you
Thanks for helping us keep The Willows Spa clean, safe and ready for every group to enjoy.
The entire venue is yours alone.
No strangers. No queuing. No staff present. Just you and your group - 100% private, every single booking.